Hong Kong DMC

FAQ

• How Do We Select Tour Guides in Hong Kong?

  We have strict guidelines for the entire process of hiring, screening, training, deploying, and evaluating tour guides. Our comprehensive system for supervising and managing tour guide services ensures that we deliver the most attentive service experience to your clients.

  Years of Tour Guide Service Experience
  Most of our tour guides have over 8 years of experience in the industry. They possess valid qualifications and are equipped with extensive knowledge and professional skills. They are capable of fully understanding and catering to the various needs of different tourists while efficiently handling various unforeseen events.

  Proficient in Multiple Languages
  Our hired guides possess fluency in two or more foreign languages, such as English, German, Spanish, French, and more. If you require special language assistance for your guests, kindly consult with us in advance.

  Exemplary Professional Ethics and Sense of Responsibility
  Our guides are committed to client satisfaction and service excellence. They prioritize the safety of travelers and strive to provide attentive, caring service for an exceptional travel experience.

  Best-Suited Tour Guides for Your Guests
  We carefully select guides who are best suited to meet the needs of each tour group member. Factors such as age, profession, interests, language, religious beliefs, itinerary attractions, and physical requirements for sightseeing are taken into consideration to ensure a personalized and enjoyable experience for everyone.

• How Do We Arrange Transfer and Tourist Vehicles in Hong Kong?

  Safety
  Vehicle safety performance is the most crucial technical indicator in tourism reception. We conduct regular evaluations of our vehicles, assessing factors such as vehicle age, safety features, tires and brakes, lights, and maintenance cycles. Only vehicles that meet safety standards are eligible for traveler transfers.

  We provide comprehensive supervision of driver safety throughout the journey, ensuring reasonable planning of travel routes, strict adherence to driving time and speed limits. Our drivers receive regular training to enhance their safety awareness and ensure compliance with driving regulations. We prioritize safe driving throughout the reception process.

  Comfort
  All vehicles are equipped with air conditioning and maintained at a comfortable temperature throughout the entire reception process. The vehicles have excellent performance, providing soundproofing, minimal vibration, and stable driving. Ample space and occupancy rate are ensured in the vehicles to allow passengers to move and stretch comfortably during the ride.

  • Sedans or small vans (7 seats) are used for groups of 4 or fewer.
  • Medium-sized vans (12 seats) are used for groups of 4-8.
  • Small coaches (14-22 seats) are used for groups of 8-15.
  • Medium coaches (33-37 seats) are used for groups of 15-25.
  • Large coaches (45-53 seats) are used for groups of over 25-40 or more.

  Cleanliness
  Vehicles are maintained clean and tidy, both in appearance and interior, with no unpleasant odors. After each daily tour, thorough cleaning of the vehicles is conducted. Our drivers are dressed in clean and neat attire, ensuring a professional and presentable image.

• How We Make Hotel Arrangements in Hong Kong?

  We have signed direct procurement agreements with over 200 hotels in Hong Kong, enabling us to offer our industry partners highly competitive prices. We carefully select and arrange hotel accommodations based on the specific needs of our guests.

  Excellent Location
  We carefully select hotels that are located near popular tourist attractions, shopping malls, and food streets. With easy access to transportation, our hotels offer convenience for sightseeing and exploring the surrounding areas, as well as indulging in shopping and discovering local cuisine.

  Well-Known Hotel Brands
  Tailored to meet the needs of our guests, our hotel arrangements include renowned international chains as well as well-established local hotel brands in Hong Kong. With a focus on comfort and safety, we ensure that your stay is well-protected and offers a high level of satisfaction.

  Good Reputation
  We take into consideration comprehensive online reviews and evaluations, as well as recommendations from industry peers, when selecting hotels with good reputations.

  Diverse Selection
  We will match different hotel grades and types based on customer preferences, catering to various accommodation needs from standard star-rated to luxury, from boutique to themed hotels, ensuring a comprehensive and tailored experience for our customers' diverse lodging requirements.

• How Do We Make Dining Plans?

  Hong Kong is a culinary paradise that combines the essence of Chinese cuisine with influences from various countries, delighting countless visitors. Our itinerary and dining arrangements aim to ensure that guests can savor a wide range of authentic Hong Kong cuisine within their limited time, offering them a memorable culinary experience.

  Restaurant Arrangement

  • The environment of the selected restaurant is clean and hygienic.
  • The quality of the food is of a high standard.
  • Restaurants selected are popular among locals in Hong Kong.
  • The convenience of the itinerary will be considered when arranging meals.
  • Regular assessments are conducted to evaluate the quality of restaurant services.

  Consideration of Food Flavors

  • We cater to both international tastes and local Hong Kong specialties.
  • We arrange meals according to client preferences and dietary requirements.
  • If guests have allergies or special requests such as vegetarian or halal meals, please inform us in advance, and we will do our best to accommodate them.